VoIP PABX User Guide
10Numbers from all of the above sources are merged and the resultant directory sorted by name as it would be on the phone for display.my messages Thi
11my details This is the main area where general details and preferences may be changed:NameYour full name as it appears in the directory and on call
12my phone Details about your own extension and physical phone may be viewed and changed from this page.A number of links are present, which reveal f
13This section shows exactly how the extensions and/or short dial buttons have been configured on your phone. This information can be used to fill out a
14Using the Open Communications ManagerThe OCM provides the ability to manage phone calls and presence from a PC running a web-browser without the ins
15Changing Settings and StatusThe two icons on the top left of the OCM Window are used to access menu items from which settings and user status can be
16Using IM Clients with the PABXSome models of PABX unit contain a full XMPP server which can be used to exchange instant messages and presence inform
17Phone UsageThe following sections give information about how to perform certain common operations on selected popular handsets.If the information ab
18Setting up a 3-way ConferenceThis facility is not available without customisation of the phone.Picking up VoicemailIf voicemail is waiting (Message
19Speak with the callee when answered. If only 2 lines are active, simply hang-up. If more callers are present, you need to choose the line to transfe
2PABX User GuideRelease 3.2- January 2010This document and certain software on the system disk of the device is Copyright © 2005-2010 IP Cortex Ltd.Th
20Attended: Press Trnsfer, enter the destination number and press Send or the Dial key where present. Speak to the callee when answered. Press Trnsfer
21Setting up a 3-way ConferenceCall the first party as normal. To add the 3rd party, press “Conf”, enter the destination number and press “Dial”. Speak
22Aastra 480iPlacing a CallThere are 3 ways to place a call:1 Completely Handsfree - Dial the number and press “Dial”.2 Handsfree Dialling - Dial the
231 Completely Handsfree - Dial the number and press “Dial”.2 Handsfree Dialling - Dial the number and pick up the handset.3 Handset dialling - Pick u
24Answering multiple callsIf a line light is flashing for the new call, it can be pressed to answer the call, otherwise select “Answer” from the screen
25Transferring a CallUnattended: Press “Xfer”, enter the destination number and press “Dial”. Press “Xfer” again.Attended: Press “Xfer”, enter the des
26Answering multiple callsIf a line light is flashing for the new call, it can be pressed to answer the call, otherwise select the Down button to selec
27Switch between calls by pressing the line button of the caller you wish to speak to. Each call can be disconnected independently by hanging up the c
28VoicemailYour PABX system is equipped with a voicemail system and there is a one voicemail box per extension number by default.When a call is made t
29To enter this menu, log in to your mailbox as above, then select:0 Mailbox optionsWithin this menu, the following are available:1 Record unavailab
3ContentsDocument Conventions 6Getting Started 7Making Phone Calls Using a Phone Handset 7Using the Web Interface 8Connecting 8my calls 9my phon
301 New/Old messages - If you have messages then this prompt will take you to the first message.2 Change folders - messages can be saved to alterna
31Short Code FeaturesBuilt-in short codes on the PABX are:*0<ext> Connect directly to voicemail for <ext>, doesn’t ring the phone.**1 Hot
32IndexAauto-answerOCM calls 15Bbrowser 8busy message 29button mappings 13Ccallbarge* code 31change password 13configuration tipsdefinition 6crit
33IIMsetting up a client 16using IM clients 16JJabber.See IMLlicencesoftware 2login 8Logon.See loginMmain menu (voicemail) 29menuuser 9Nnew mess
34Polycom 19pop-upCRM page - from OCM 15presenceIM 16OCM 14Sshort codes 31**1 31**2 31**5 31**6 31**8 31**9 31*8 31SIP registration 12sup
35password 29retreiving 29voicemail alerts 11WWeb Interface 9XXMPP.See IM
The Mansion, Bletchley Park Milton Keynes MK3 6EB, UKTel: 01 90 8 276 65 0 Fa x: 019 08 27 6699http://www.ipcortex.co.uk/
4Changing Settings and Status 15Settings 15Status 15Using IM Clients with the PABX 16Setting up an IM Client 16XMPP Server settings 16Phone Usag
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6Document ConventionsThroughout the document, normal text like this indicates procedures required to correctly configure your device.Critical instructi
7Getting StartedWe assume for the purposes of this user level manual that your phone system administrator or installation engineer has setup your VoIP
8Using the Web InterfaceThe PABX has a personal web interface for each user which may be used to view phone information and make changes to your user
9As a first step after initial logon, you should select "Change password" from the menu, and set your password to something of your own choos
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